AI Adoption

Artificial Intelligence (AI) is customized software designed to solve issues and accomplish objectives by simulating the human brain’s cognitive processes. Businesses and organizations embrace AI, with the most frequent use cases being for customer service automation (e.g., virtual assistants, chatbots, etc.).

Other common motivations for AI implementation include:

• Social data mining.
• Human resource automation.
• Product and service enhancement.
• Language translation (i.e., Google Translate).

AI use is increasing globally among companies seeking to simplify operations and improve efficiency and production standards, despite being relatively new. In the telecom, high-tech, and financial services sectors, AI adoption is the most common.